Startups and Marketing

Startups and Marketing

Startups and Marketing

February 25, 2024

February 25, 2024

Built for Everyone, Useful for No One

Why you build with a use case not a feature list.

We have all been there, right? That initial burst of passion when a new product or feature takes shape. You have got a clever solution, a sleek prototype, and a growing list of all the amazing things it can do. It works! It's powerful!

And then comes the real moment of truth: who is this actually for?

You look around. "Hmm, it could help this group. Or that industry. Maybe even this other one!" Why limit yourself, right? You try to be many things to many people, and slowly, your brilliant product starts to lose its way.

Features vs. Use Cases: A Tale of Two Voices

If features and use cases could talk, here's what they might tell you

Feature: “Look what I can do!”
Use case: “Here is why I matter… to you.”

You can build the most feature-rich product imaginable and still watch it struggle to gain traction. Why? Because no one truly understands when or why they would use it.

People don't buy possibility; they buy clarity. If your audience has to work hard to figure out how your product fits into their lives, they simply won't.

The Flexibility Trap

Versatility feels like a superpower when you're building, but it's a dangerous trap. It often turns into confusion. Every time you try to accommodate a new persona, a new scenario, or a new pitch deck, your product's core story stretches thin. Then it splinters. And eventually, it collapses.

We've seen this play out countless times. A team starts with a truly innovative piece of tech. But instead of focusing on a clear initial problem, they start imagining it for every possible group: from individual consumers, to small businesses, to large enterprises, and even niche specialized markets.

Each new target, each new business model (B2C, B2B, B2B2C), adds layers of complexity.

What was initially an exciting new tool can quickly become a "nice-to-have" add-on, or just one more step in a long process, rather than a clear, indispensable solution to a defined problem. When you're trying to appeal to everyone, your message and your product get lost in the noise.

What happens internally? Your team starts pulling in different directions, trying to solve for everyone at once. Your roadmap gets bloated. Your marketing copy grows vague. And honestly, your own belief in the product starts to fade. You're building more, but you're saying less that truly resonates.

You Need a Front Door

Without a crystal-clear use case, your product is like a beautiful house with dozens of doors scattered all around it. People might walk past, glance inside, but no one really knows how to enter. There's no obvious path.

A well-defined use case gives you that crucial front door. It's a clear path, a welcome mat that says: "Hey, this is for you!" It anchors everything: your design decisions, your messaging, your pricing, and your entire growth strategy.

Start With One Story

You don't need a hundred reasons for your product to exist. You need one. One that lands. One that sticks.

It might sound counterintuitive, but the sharper your focus, the wider your true reach often becomes. Solve one problem completely, authentically, and for a specific audience, and others will naturally follow. Try to solve five problems at once for everyone, and you'll likely end up with half-baked answers to all of them.

Use Case First. Always.

Because ultimately, it's not about what your product can do. It's about what someone will do with it.

Build with a specific user in mind. Design for a moment that truly matters in their lives. Let your impressive feature list simply follow that foundational clarity.

Everything else? That's just noise.

Letters from the hills

Little snapshots of what I am building and learning. A mix of ideas in progress, experiments taking shape, and some occasional stories from the mountain life.

One or two emails a month. You can unsubscribe anytime.

Letters from the hills

Little snapshots of what I am building and learning. A mix of ideas in progress, experiments taking shape, and some occasional stories from the mountain life.

One or two emails a month. You can unsubscribe anytime.

Letters from the hills

Little snapshots of what I am building and learning. A mix of ideas in progress, experiments taking shape, and some occasional stories from the mountain life.

One or two emails a month. You can unsubscribe anytime.